Terms of Use
Effective as of 20 February 2022
Welcome, and thank you for your interest in the Mealsafari Platform!
Please read these Terms and only use our Platform and connected services if you agree to them.
Unless otherwise noted on a particular site or service, these Terms of use apply to your use of all of the websites and services that are operated under the Mealsafari brand as follows:
together with all subdomains thereof and applicable country specific domains, (collectively, the “Platform").
In addition to these Terms, your use of any services and features may also be subject to specific Terms applicable to a particular service or feature (“Additional Terms”). If there is any conflict between the Additional Terms and these Terms, then the Additional Terms apply in relation to the relevant service or feature.
These Terms, together with any Additional Terms, form a binding legal agreement between you and the current organization ("Platform provider") operating the Platform in relation to your use of the Platform. Collectively, this legal agreement is referred to below as the “Terms.”
The Platform is currently operated by the following provider:
Bugg3D AB
Org.Nr. 559119-5291
Address
Baldersgatan 3
41102 Gothenburg
Sweden
Email info@bugg3d.com
Tel.nr.+46 76 566 28 21
Table of Contents
- 1. Your Agreement to the Terms
- 2. Content Available on or through the Platform
- 3. Security
- 4. Prohibited Conduct
- 5. Disclaimer of Warranties
- 6. Limitation of Liability
- 7. Indemnification
- 8. Privacy Policy
- 9. Trademarks
- 10. Copyright Complaints
- 11. Termination
- 12. Payment Conditions
- 13. Dispute Resolution
- 14. Commercial Use
- 15. Miscellaneous Terms
- 16. Changes to the Terms
- 17. Note about Reusing these Terms of Use
1. Your Agreement to the Terms
By clicking “I ACCEPT” or otherwise accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by the terms.
By clicking “I ACCEPT” or otherwise accessing or using the Platform you also represent that you have the legal authority to accept the terms on behalf of yourself and any party you represent in connection with your use of the Platform.
If you do not agree to the Terms, you are not authorized to use the Platform.
If you are an individual who is entering into these Terms on behalf of an entity, you represent and warrant that you have the power to bind that entity, and you hereby agree on that entity’s behalf to be bound by these Terms, with the Terms “you,” and “your” applying to you, that entity, and other users accessing the Platform on behalf of that entity.
2. Content Available on or through the Platform
2.1 Provided as-is
You acknowledge that the Platform provider does not make any representations or warranties about the material, data, and information, such as data files, text, computer software, code, music, audio files or other sounds, photographs, videos, or other images (collectively, the “Content”) which you may have access to as part of, or through your use of the Platform.
Under no circumstances is the Platform provider liable in any way for any Content, including, but not limited to: any infringing Content, any errors or omissions in Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, transmitted, linked from, or otherwise accessible through or made available via the Platform.
You understand that by using the Platform, you may be exposed to Content that is offensive, indecent, or objectionable.
2.2 Nutritional information and tools
Several features on the Platform display nutritional information. This information has been collected from different sources, has been aggregated, translated and may have been recalculated and therefore may be inaccurate or incomplete.
You understand that the actual nutritional values of any food or otherwise edible items that are prepared based on recipes, menus or through instructions by other means on or through the Platform, for example other Platform users, may differ significantly from any displayed or otherwise indicated values due to any or several reasons including but not limited to:
- a. Calculation methods
- b. Calculation errors
- c. Aggregation errors
- d. Seasonal variations
- e. Regional variations
- f. Preparation methods
- g. Environmental influences
- h. Storage and transport influences
- i. Measurement errors
If any reference values are provided (e.g. RDI, macros and others) the following applies:
- a. The basis for these values is used as provided by the applicable institute, organization or entity listed in the corresponding reference.
- b. The reference values in relation to the nutritional value are subject to the same fundamental characteristics and errors as mentioned above.
- c. The Platform provider does not make any claim with regards to the validity or applicability of these values.
You agree that the nutritional information available on or through the Platform and any tools or features providing the ability to adjust or alter these values do not constitute advice from the Platform provider of any sort - medical, nutritional or otherwise.
2.3 Instructions and descriptions
You agree that any Content providing instructions, descriptions or similar, may be subjective or opinionated and not at all applicable or valid to your situation or needs. You agree that you are solely responsible for your interpretation and use of the information provided on or through the Platform.
2.4 Content Supplied by You
You represent, warrant, and agree that no Content posted or otherwise shared by you on or through the Platform (“Your Content”), violates or infringes upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, breaches or conflicts with any obligation, such as a confidentiality obligation, or contains libelous, defamatory, or otherwise unlawful material.
2.5 Licensing Your Content
You retain any copyright that you may have for Your Content.
You hereby grant the Platform provider, and the Platform provider hereby accepts, a non-exclusive, royalty-free, worldwide, perpetual, sublicensable, transferable, irrevocable, license for all Content that you upload or otherwise make available on or through the Platform to be used, modified and reused for any purpose
You hereby grant all users of the Platform a non-exclusive, royalty-free, worldwide, perpetual, non-sublicensable, non-transferable, irrevocable, license for all written Content that you upload or otherwise make available on or through the Platform to be used, modified and reused provided that the Content is made available on or through the Platform.
2.6 Reusing Content
You agree that you are solely responsible for your reuse of Content made available on or through the Platform, including providing proper attribution. You should review the terms of the applicable license before you use the Content so that you know what you can and cannot do.
2.6.1 Text
All uploaded written instructions (e.g. preparation, cooking and others) and recipe and menu titles are free to copy, modify and reuse for the Platform provider, you and all other users of the Platform.
2.6.2 Image and Video
All image and video Content is subject to their licensing conditions. We explicitly ask you to not reuse images or videos representing food or otherwise edible items since we believe they are a one-time representation of the actual food Content depicted.
2.7 Removal
The Platform provider may, but is not obligated to, review Your Content and may alter, replace, delete or remove Your Content (without notice) from the Platform in its sole discretion. Removal of any of Your Content from the Platform (by you or the Platform provider) does not impact any rights you granted in Your Content under the applicable license Terms mentioned above.
3. Security
3.1 On your side
You agree to the following:
- a. Always keep your login credentials secure and to not share them with others
- b. Ensure that devices you use to access the Platform are up to date and have reasonable security features such as antivirus software and firewalls
- c. Do not click links in emails, text messages or other notifications that appear to have been sent by us without making sure that they have been requested by you and that the links actually point to our domains
3.2 On our side
We try our very best to keep your data and your experience on our Platform as secure as possible.
Some of the security features we implement include the following:
- a. Up to date SSL Certificates
- b. At rest encryption of all Platform data
- c. Offline backups
- d. Modern methods for password and credential processing
- e. Continuously updated software on our systems
- f. Live monitoring of our systems
- g. Firewalls and intrusion detection technology
- h. Enhanced security features for Platform users such as Two factor authentication and recovery email.
- i. All credit card payments through the Platform are transmitted securely and handled by third party payment providers. We do not store credit card information on any of our servers.
4. Prohibited Conduct
You agree that you will adhere to the following:
-
4.1 Violating laws and rights:
You must not use the Platform for any illegal purpose or in violation of any local, state, national, or international laws.
You must not violate or encourage others to violate any right of or obligation to a third party, including by infringing, misappropriating, or violating intellectual property, confidentiality, or privacy rights.
You must not further or promote any criminal activities or criminal enterprise or provide instructional information about illegal activities.
-
4.2 Solicitation:
You must not use the Platform or any information provided through the Platform for the transmission of junk mail, spam, chain letters, pyramid schemes, or any other form of unsolicited or unwelcome solicitation.
-
4.3 Disruption:
You must not use the Platform in any manner that could disable, overburden, damage, or impair the Platform, or interfere with any other party’s use and enjoyment of the Platform including by:
- a. uploading or otherwise disseminating any virus, adware, spyware, worm or other malicious code
- b. interfering with or disrupting any network, equipment, or server connected to or used to provide the Platform, or violating any regulation, policy, or procedure of any network, equipment, or server
-
4.4 Harming others:
You must not post or transmit Content on or through the Platform that is harmful, offensive, obscene, abusive, invasive of privacy, defamatory, hateful or otherwise discriminatory, false or misleading, or incites an illegal act.
You must not intimidate or harass another through the Platform and you must not post or transmit any personally identifiable information about persons under 16 years of age on or through the Platform.
-
4.5 Impersonation or unauthorized access
You must not set up an account on behalf of another individual or entity unless you are authorized to do so.
You must not impersonate another person or entity, or misrepresent your affiliation with a person or entity when using the Platform.
You must not use or attempt to use another’s account or personal information without authorization.
You must not attempt to gain unauthorized access to the Platform, or the computer systems or networks connected to the Platform, through hacking, password mining or any other means.
-
4.6 Data collection
You must not access or collect data from the Platform through automated means without prior written permission from the Platform provider. The contents at any given time of the applicable "robots.txt" file for the domain in question is considered written permission from the Platform provider. The contents of this file may change without prior notice from the Platform provider and any previously granted permission may be revoked through these changes.
5. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Mealsafari Platform provider offers the Platform (including all Content available on or through the Platform) as-is and makes no representations or warranties of any kind concerning the Platform, express, implied, statutory, or otherwise, including without limitation, warranties of title, merchantability, fitness for a particular purpose, or non-infringement. The Platform provider does not warrant that the functions or services of the Platform will be uninterrupted or error-free, that Content made available on or through the Platform will be error-free, that defects will be corrected, or that any servers used by the Platform are free of viruses or other harmful components. The Platform provider does not warrant or make any representation regarding use of the Content available through the Platform in terms of accuracy, reliability, or otherwise.
6. Limitation of Liability
To the fullest extent permitted by applicable law, in no event will the Platform provider be liable to you on any legal theory for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including without limitation, loss of revenue or income, lost profits, pain and suffering, emotional distress, cost of substitute goods or services, or similar damages suffered or incurred by you or any third party that arise in connection with the Platform (or the termination thereof for any reason), even if the Platform provider has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the Platform provider is not responsible or liable whatsoever in any manner for any Content posted on or available through the Platform (including claims of infringement relating to that Content), for your use of the Platform, or for the conduct of third parties on or through the Platform.
Certain jurisdictions do not permit the exclusion of certain warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. In these jurisdictions, the foregoing exclusions and limitations will be enforced to the greatest extent permitted by applicable law.
7. Indemnification
To the extent authorized by law, you agree to indemnify and hold harmless the Platform provider, its employees, officers, directors, affiliates, and agents from and against any and all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting directly or indirectly from or arising out of:
- a. your violation of the Terms
- b. your failure to verify the copyright license, attribution, and other information associated with Content you use or make available on or through the Platform
- c. your use of the Platform or services offered through the Platform
8. Privacy Policy
We are committed to responsibly handling the information and data we collect through our Platform in compliance with our Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy so you are aware of how we collect and use your personal information.
9. Trademarks
9.1 How you can use Mealsafari trademarks
You are authorized to use our trademarks such as name, logos, icons, and other trademarks subject to this Trademark Policy, and only on the further condition that you download images of the trademarks directly from our website. You are not authorized to use any modified versions of our trademarks.
9.2 Specific rules for particular uses of trademarks
9.2.1 Promotional Uses
If you would like to use Mealsafari trademarks on event titles, product names, merchandise, and other promotional uses, you must first receive permission from the Platform provider. Please submit your request to legal@mealsafari.com with a description of your event or product, and an explanation as to how the trademarks are integral to it.
9.2.2 Domain Names
Because of the likelihood of confusion, using the Mealsafari name in a domain name is prohibited without express permission from the Platform provider.
9.2.3 Referential or descriptive uses
For the avoidance of doubt, you do not need our permission to use our corporate logo for referential or descriptive use (e.g., to refer to Mealsafari as an organization), provided that such use does not imply endorsement by or association with Mealsafari or the Platform provider.
Other trademarks used on the site are the registered trademarks of their respective owners. Those marks are used for referential purposes only and are not intended to suggest or imply any affiliation with or endorsement by their respective owners.
10. Copyright Complaints
We respect copyright and we prohibit users of the Platform from submitting, uploading, posting, or otherwise transmitting any Content on the Platform that violates another person’s or entity's proprietary rights.
10.1 Report Content
To report allegedly infringing Content hosted on the Mealsafari Platform please use the report buttons and links on the Platform to report such Content and contact us by sending an Email containing the following information:
- a. an electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest
- b. a description of the copyrighted work or other intellectual property that you claim has been infringed
- c. a description of where the material that you claim is infringing is located on the Platform
- d. your full name, your address and telephone number, (if you are acting on behalf of an organization also include the organizations' legally registered name, address and telephone number)
- e. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law
- f. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf
10.2 Report removed or disabled Content
If Content that you have posted has been removed or disabled and you are certain that it is not infringing or that you have the proper authorization from the copyright owner or the copyright owner's agent or pursuant to the law to post and use the Content on our Platform, you may contact us by sending an Email containing the following information:
- a. your electronic signature
- b. a description of where the material that was removed or disabled was located on the Platform
- c. a statement detailing the reason/s why you believe the Content should not have been removed or disabled including copies of any written authorizations to use and post the Content
- d. your full name, your address and telephone number, (if you are acting on behalf of an organization also include the organizations' legally registered name, address and telephone number)
If we have received the information detailed above from you within 10 days from the removal or disablement of the Content you have posted and the reason for the removal or disablement was a Copyright infringement claim, we will forward your counter-claim to the reporting agent.
10.3 Restoration
Unless the copyright owner has filed provisions seeking legal action against the user in question we may restore access to or replace the Content in question at our discretion.
11. Termination
Sometimes situations change and we may part ways with you for certain reasons or no reasons at all. Regardless, we prefer to conclude our business on fair terms.
11.1 By You
If you wish to terminate this agreement, you may immediately stop accessing or using the Platform at any time.
If you have created an account you may cancel it at any time.
If you have paid for a feature, service or subscription such as a member subscription you may cancel it at any time. Any remaining time on the current billing period will be handled in accordance with the provisions laid out in the section about payment conditions in these Terms.
A cancellation of a paid feature does not limit your use of the freely available features on the Platform.
11.2 By Us
We may modify, suspend, or terminate the operation of, or access to, all or any portion of our Platform at any time for any reason. Additionally, your individual access to, and use of, the Platform may be terminated by us at any time.
Your right to access and use the Platform, including use of your account, ends automatically upon your breach of any of the Terms.
If we have terminated your account due to your breach of these Terms, you are not allowed to register a new account.
The disclaimer of warranties, the limitation of liability, and the jurisdiction and applicable law provisions will survive any termination. The license grants applicable to Your Content are not impacted by the termination of the Terms and shall continue in effect subject to the Terms of the applicable licensing provisions. Your warranties and indemnification obligations will survive for one year after termination.
12. Payment Conditions
The contractual terms of payment are included on each invoice provided to you.
We may restrict access to paid features, services or subscriptions upon failure of payment according to the payment terms outlined on each invoice.
12.1 Withdrawal period
If you are a resident of the EU and have made a purchase remotely (e.g. online) you generally have the right to cancel and return your order within 14 days of delivery (with certain exceptions), with the possibility of extension to the next weekday if the last day of the withdrawal period falls on a saturday, sunday or public holiday.
When you order a subscription on or through our Platform you will have immediate access to the subscription contents on the Platform. You hereby agree to give up your right to the 14-day withdrawal period since access to the ordered subscription contents is provided immediately after purchase and is of such a nature that it can not be returned.
12.2 Pricing
Pricing information for the use of or access to certain features and services on or through the Platform can be read on our Price List. To allow for variations in taxes, fees, promotions or offers the final price due will be detailed at checkout.
If an order is placed outside the Platform, for example by phone or email, the final price due will be detailed on the offer or invoice provided to you.
12.3 Refunds
If you have currently running and valid paid features, paid services or paid subscriptions, the following applies:
-
Paid features, services or subscriptions canceled by either party, will end on the last day of the current actual or calculated remaining period. The shortest calculated period unit is 1 month. One annual period consists of 12 monthly periods.
-
Example 1: You start a paid subscription with monthly billing on the 31st of March and decide to cancel it on the 20th of April, the subscription will end on the 30th of April.
-
Example 2: You start a paid subscription with annual billing on the 6th of August and decide to cancel it on the 20th of September the same year, the subscription will end on the 6th of August next year.
-
-
Any remaining balance after the subscription has ended is refunded as soon as reasonably possible (see below for exceptions).
-
Qualified refunds are credited to the same payment method used for the payment.
-
We offer no refunds if you choose to pay through Bank Transfer (SEPA), Bankgiro or Cash by mail, regardless of billing period.
-
Any refunds are subject to your timely payment of each applicable feature, service or subscription requiring payment. We do not refund unpaid features, services, subscriptions or invoices.
-
If the availability of the Platform is interrupted for periods longer than 24 hours due to a fault by the Platform provider the following applies:
-
If the feature, service or subscription has a fixed end date we will extend the period without cost by the same amount of days the availability has been interrupted.
-
If the feature, service or subscription does not have a fixed end date we will credit the amount of days the availability has been interrupted to your next payment period.
-
No compensation is paid for interruption of free features and services.
-
12.4 Administrative fees
Certain features and services may be subject to administrative fees. If applicable, these fees are always displayed in full at checkout and on each invoice provided to you.
13. Dispute Resolution
If you feel that any dealing you have with us, the Platform provider, has not been according to the terms we have agreed upon, we would appreciate the chance to solve any dispute you may have with us directly. In that case, please contact us through any of the following means:
- By sending us an Email
- By calling us at +46 76 566 28 21
- Writing us a letter to the following address:
Bugg3D AB
Baldersgatan 3
41102 Göteborg
Sweden
We are obligated to inform you that the EU Commission provides a platform for out-of-court online dispute resolution (ODR platform), which is available at https://ec.europa.eu/consumers/odr .
14. Commercial Use
Any commercial activities performed by you on our Platform are subject to our B2B Terms of Use and require a business account. Unless you have signed up for a business account and accepted to be bound by those Terms you are prohibited from engaging in any activities for commercial purposes or of commercial nature on or through the Mealsafari Platform.
These activities include but are not limited to:
- a. Posting of marketing, promotional or external Content
- b. Posting of contact information such as telephone numbers, website addresses or email addresses
- c. Buying, exchanging or selling reviews, accounts or Content
Engaging in commercial activities without a registered business account constitutes a material breach of our Terms and could result in legal liability.
15. Miscellaneous Terms
15.1 Governing law
These Terms and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to this agreement or its formation (including any non-contractual disputes or claims), are governed by and construed in accordance with Swedish law.
Nothing in these Terms, including the governing law, affects your rights as a consumer to rely on mandatory provisions of local law in the country in which you are resident.
15.2 Translation
If these Terms have been translated by the Platform provider corresponding to the official language of the country in which you are a resident, that translation will take precedence. If no translation has been made available by the Platform provider corresponding to the official language of the country in which you are resident, the English version will take precedence.
15.3 No waiver
Either party’s failure to insist on or enforce strict performance of any of the Terms will not be construed as a waiver of any provision or right.
15.4 Severability
If any part of the Terms is held to be invalid or unenforceable by any law or regulation or final determination of a competent court or tribunal, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
15.5 No agency relationship
The parties agree that no joint venture, partnership, employment, or agency relationship exists between you and the Platform provider as a result of the Terms or from your use of the Platform or any of the services connected to or offers presented on or through the Platform.
15.6 Integration
These Terms and any applicable Additional Terms constitute the entire agreement between you and the Platform provider relating to this subject matter and supersede any and all prior communications or agreements between you and the Platform provider relating to access and use of the Platform.
16. Changes to the Terms
From time to time, we may change, remove, or add to the Terms and reserve the right to do so in its discretion. In that case, we will post updated Terms here and indicate the date of revision above.
If the modifications are material to your rights as a consumer or the substance of these Terms, we will make reasonable efforts to post a prominent notice on the Platform.
All new or revised Terms take effect immediately and apply to your use of the Platform from that date on, except that material changes will take effect 30 days after the change is made and identified as material.
Your continued use of the Platform or any connected services after new or revised Terms are effective indicates that you have read, understood, and agreed to those Terms.
17. Note about Reusing these Terms of Use
These Terms of Use are dedicated to the public domain under the Creative Commons CC0 Public Domain Dedication. You are free to use and adapt these Terms and any applicable Additional Terms for your own purposes. However, please keep in mind that these Terms may not be suitable for your situation. We strongly encourage you to seek legal advice before repurposing these Terms on your own site.